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New York Unemployment System Integration Update

October 19, 2023 @ 12:00 pm - 12:30 pm EDT

Join us for the New York Chapter of the International Association of Workforce Professionals (IAWP) Virtual Lunch and Learn meeting on October 19, 2024. We are excited to have Mike Caplan as our guest speaker to provide an insightful update on the integration of unemployment systems.

In this 30-minute session, Mike Caplan will delve into the latest developments and innovations in the unemployment system integration landscape. As the workforce environment continues to evolve, it’s crucial to stay up-to-date with the changes in systems and technologies that affect workforce professionals. Mike will share valuable insights, best practices, and potential challenges related to unemployment system integration, ensuring you are well-prepared to navigate this dynamic field.

Whether you’re a seasoned workforce professional or new to the field, this event is an excellent opportunity to expand your knowledge and network with colleagues who share your passion for improving workforce services.

Don’t miss out on this informative and engaging session. Register today to secure your spot in the virtual Lunch and Learn meeting and stay ahead in the ever-changing world of workforce development.



October 19, 2023 – 12:00 – 12:30 Eastern




Mike Caplan

Michael Caplan is an Unemployment Insurance Program Manager III for the NYS Department of Labor. In this role, he oversees the Unemployment Insurance Planning and Policy Division to lead a coordinated effort on modernization and technology implementation. Recently, the team’s successes have included implementation of robotic process automation and identity verification. Together, these initiatives decreased the administrative burden of claims processing, and reduced the burden of fraudulent activity on taxpayers. Michael is proud to serve the Capital District and state of New York which have been his home since birth. He received his Master’s in Business Administration with a concentration in Information Technology from the State University at Albany. He joined the Department of Labor in 2011 as a business analyst and has worked on Unemployment Insurance related technology since.

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October 19, 2023
12:00 pm - 12:30 pm EDT