Calling All Workforce Professionals: Join the Effort to Improve Veteran Job Seeker Support

The Department of Labor’s Veterans’ Employment and Training Service (DOL-VETS) has recognized the importance of understanding the veteran customer experience with American Job Centers and the services provided through the Jobs for Veterans’ State Grants (JVSG) program. To achieve this, VETS has partnered with a veteran-owned firm, to gather valuable information and insights from Veterans Service Organizations (VSOs) and other community organizations that support veteran job seekers.

Technical Assent will be holding 2-hour remote focus groups with VSOs and MSOs in February 2023, with the aim of obtaining a comprehensive understanding of the veteran job seeking experience. Our objective is to learn about the services provided by VSOs and MSOs, identify the challenges that veteran job seekers face, and uncover solutions that can help meet veterans’ needs. Each focus group will have six to eight participants and will be scheduled to facilitate participation across all U.S. time zones.

Input is needed from a broad and diverse group of people to make this project a success. If you are interested in participating in a focus group and sharing your valuable insights, please fill out the interest form here.

As a workforce professional, your input is crucial to improving the veteran customer experience. By participating in the focus groups, you will have the opportunity to share your expertise and experience, learn from others in the field, and contribute to the development of solutions that can improve outcomes for veteran job seekers.